Real Transfer Group has been on the market for over a decade. We have gained the trust of the Brazilian community and of other nationalities by guaranteeing security, speed, convenience and the best exchange rates on the market.
We transfer money to Brazil, Europe and to over 50 destinations worldwide. (Please contact us for more information on destinations).
Choose efficiency and security, choose Real Transfer!

Anyone who is over 18 (eighteen) years of age who needs to send money in a secure and reliable fashion can use our money transfer service.

We accept passports, residence permits, driving licences and Swiss ID cards for registration. You may register:
In person at one of our branches or authorised agents, providing the original document for one of the items mentioned above or:

By post, mailing us a copy of one of the aforementioned ID documents certified by a competent authority (registry office, La Post, etc).

You must also provide the following information:

– Full address
– Profession
– Employer, if applicable

Note: Registration without certified copies will not be approved.

A certified copy is a copy of a document that has been officially verified by someone with access to the original document. You can obtain certified copies through a registry office, La Post or any other competent authority.

Customers living in Geneva and Basel

Please consult the list of branches and authorised agents near you (click here).
Transactions may be made via cash, credit or debit card* (We accept La Post and all major credit cards such as Visa, Mastercard and Maestro, etc.)
* A 3.5% surcharge is applied to all credit card payments.

Customers outside Geneva and Basel

Bank deposits
Bank transfers
* Always request a receipt for your transaction for verification purposes.

Through our Customer Care Centre

Phone: 0800 27 27 45
Phone: 022 732 04 22
Mobile: 079 535 48 38

Simply send us the following information:

Sender
• Full name
• Date of birth
• Telephone number

Recipient
• Full name
• Taxpayer Registration Number (CPF)
• Bank information

In person at one of our branches or authorised agents

Please consult the list of branches and authorised agents near you by clicking on the Find a branch link. Simply send us the following information:
Sender;
• Full name
• Date of birth
• Telephone number

Recipient
• Full name
• Taxpayer Registration Number (CPF)
• Bank information, including type of banking operation
* Always request a receipt for your transaction for verification purposes.

In person at a bank
Online transfer

Transferring money online is easy and quick. All you need to do is add Real Transfer to your list of recipients and complete the transaction.
All deposits must include the sender’s name as a reference.

In order to conclude the payment order, all you need to do is send proof of the deposit or transfer
to atendimento@realbrasil.ch or to our WhatsApp number, +41 79 535 4838, including the recipient’s information in the message.

There is no limit on how much money you can send, however, there is a limit on the amount of money you can send within a 30-day period without proof of income. If your transactions exceed this limit, additional proof of income will be requested for the amount sent during the period. For more information, please contact our Customer Care Centre.

The minimum amount is CHF 30.00.

For transfers to Brazil, the amount will become available in the recipient’s account within 1 working day. Express remittances will become available by the end of banking hours on the day that the amount was sent, as long as the remittance has been made within processing time.
For other countries, please call our Customer Care Centre at 0800 27 27 45 or email atendimento@realbrasil.ch.

Because banks such as ITAÚ, BRADESCO and BANCO DO BRASIL employ a system whereby current accounts and savings accounts are linked (with both accounts sharing the same account number), the transfer may appear in the current account when intended for a savings account, and vice versa.
For this reason, we ask the owners of such accounts to always check BOTH accounts after money has been sent.

If you still cannot locate the transfer in either of the accounts, or if you hold an account with a different bank and are facing the same issue, please email atendimento@realbrasil.ch or call our Customer Care Centre (0800 27 27 45) for assistance.

We do not charge for transfers to Brazil.
For other countries, please contact our Customer Care Centre at 0800 27 27 45 or email atendimento@realbrasil.ch.

The recipient will not be charged to receive money.

Eurozone
UK
New Zealand Australia China Canada
(For more information, please contact our Customer Care Centre at 0800 27 27 45 or email atendimento@realbrasil.ch.)