Information About Online Transfer


Now you can send money from the comfort of your own home through the Real Brasil Online System.

Request Access Now

Returning customers

  • There is no need for re-registration. All you need to do is to request the approval of your existing registration by calling our Head Office or one of our branches, providing us with a valid email address.
  • Once your registration has been approved, our system will send a confirmation email to the provided address containing a link – https://www.realbrasilapp.ch/ – and a temporary password, with instructions on how to reset your password immediately.

New customers

By post

Comprovante de identidade

PROOF OF IDENTITY: valid passport (including the page with the holder’s signature), European driving licence (as long as it is not provided as proof of address), or any other ID card valid in the European Union.

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Comprovante de endereço
PROOF OF ADDRESS: your proof of address must be recent with no information omitted, modified or cropped.
We accept:

  • Bank or credit card statements;
  • Water, electricity, gas, phone or internet bills;
  • Revenue, insurance, TV licence documents or your driving licence (as long as it is not provided as proof of identity).

In person at one of our branches or authorised agents;

Comprovante de identidade

PROOF OF IDENTITY: valid passport (including the page with the holder’s signature), European driving
licence (as long as it is not provided as proof of address), or any other ID card valid in the European Union.

.

Comprovante de endereço
PROOF OF ADDRESS: Your proof of address must be recent with no information omitted, modified or cropped.
We accept:

  • Bank or credit card statements;
  • Water, electricity, gas, phone or internet bills;
  • Revenue, insurance, TV licence documents or your driving licence (as long as it is not provided as proof of identity).

Note: Registration without certified copies will not be approved.